Terms and Conditions

Last updated: September 2026

Introduction

This Agreement is made effective by and between Pen and I Publishing (the "Company"), and the product purchaser (the "Client"), for the purpose of the Client purchasing a digital or physical product from the Company's online shop, or using any online prompt generator, tool, or other service provided through the Company. The Client agrees to the terms below by submitting payment for a product or by using the site's tools.

Any queries can be sent to admin@penandipublishing.co.uk

Usage of any Digital Product

After purchasing a digital product, the Client will be given access to the product materials immediately. The Company grants the Client one exclusive, non-sublicensable, non-transferable licence to use the product for personal and business use. The product materials may not be shared with any third party.

Buying Physical Products

Where a physical product is offered (such as a printed notebook or journal), some links may take the Client to third-party sites such as Amazon to complete that purchase.

Fees and Payment Processing

In consideration for access to a product, the Client agrees to compensate the Company the fee shown in the online shopping cart. Payment of any fees means the Client has read and understood these terms.

Refunds

Please see our separate Refund Policy for full details on refunds for digital and physical products.

Personal Information

When purchasing a product, the Client may be asked to provide personal information including name, email address, and billing details. The Company will not sell, rent, or lease the Client's personal information to any third party, and will take reasonable steps to protect it.

To request deletion of your personal data, please email us at admin@penandipublishing.co.uk with the subject line "Data Deletion Request."

Upon delivery of a digital product, the Company transfers and assigns to the Client all copyright regarding that product.

Warranties and Liability

The Company makes every effort to ensure products are accurate and fit for use, but provides no warranties as to their function, whether express, implied, or statutory. The Company shall not be liable for consequential, indirect, or special damages arising from use of a product.

Guarantees

The Company does not guarantee any specific results, financial or otherwise, from a Client's use of a product. The Client is responsible for their own results.

Release and Reasonable Expectations

The Client understands that every outcome from using a product will differ from person to person, and that they are responsible for their own actions and decisions. Journal entries and any private content are visible only to the Client; Pen & I Publishing does not permit use of its platform to store or document hate speech, graphic violence, sexually explicit material, or illegal activity.

Entire Agreement

This is a binding Agreement that incorporates the entire understanding of the parties and supersedes any other written or oral agreements between them.

Venue and Jurisdiction

The laws of the United Kingdom shall govern this contract, and any resulting arbitration shall take place within the United Kingdom.

Severability

If any part of this Agreement is found to be invalid or unenforceable, the remainder shall remain valid and enforceable.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at: admin@penandipublishing.co.uk